Environmental and social responsibility at the core of Mapbox

Yes, we have been committed to net zero emissions from our operations since 2017. Each year we calculate our emissions from travel, cloud computing, and our offices. To offset our emissions, we invest in a portfolio of organizations advancing carbon forestry and carbon offsets, emission removal technologies, and climate policy. Read more about our net zero strategy here.

We invest in hundreds of relationships with nonprofits and other partners each year through the Mapbox Community team. Our impact partnerships span all topics, from social justice to nonprofit journalism to civic engagement to supporting the arts. 

Mapbox contributes over $1.5 million annually through in-kind product sponsorships and services. Since its formation in 2017, the Mapbox Community team has built relationships with over 900 non-profit, non-governmental, and community organizations from around the world.

Every year since 2017, hundreds of employees have volunteered their time and skills to support nonprofits in-person and virtually, from providing career coaching to youth, to serving meals, to cleaning parks and shorelines. Throughout the year, employees are encouraged to engage in local volunteering activities to support causes they care about.

Mapbox employees across the company can also join skilled volunteering projects to help nonprofit partners build with Mapbox and to increase their own technical and professional skills, whether it be crafting custom map designs, running a training workshop, building open source tools, or coaching organizations on data architecture.

Mapbox matches employee donations to registered charities, providing up to $1,000 USD of matching funds per employee each year. In the five years since the start of our donation-matching program, we have collectively raised over $700,000 USD.

Yes, Mapbox has a living commitment to promoting diversity, equity, and inclusion at Mapbox. Find more about Diversity & Inclusion commitments, programs, and investments here. Mapbox has a full-time Diversity, Equity, and Inclusion lead on our People team to support employees and advance DEI initiatives at the company. We have an internal Diversity & Inclusion policy that all employees must acknowledge and is part of each twice annual employee evaluation process.

Yes, all Mapbox employees are supported with learning resources and training workshops on diversity and inclusion. Mapbox has a full-time Diversity, Equity, and Inclusion lead on our People team to support employees and advance DEI initiatives at the company. All Mapbox employees are required to complete anti-harassment training every two years and read and agree to our internal Harassment and Discrimination Policy.

We are committed to ensuring equal opportunity in the recruitment, hiring, and promotion of our team. Mapbox is an Equal Employment Opportunity employer. We recruit, employ, train, develop, and promote our team members on the basis of their individual qualifications, competence, and merit and without regard to race, color, religion, sexual orientation, age, sex, gender identity, national origin or ancestry, marital status, veteran’s status, status as a qualified individual with a disability, union affiliation, or activity or other status protected by applicable local, state, or federal law. All employees are required to read and agree to our internal Equal Employment Policy.

At Mapbox, benefits are considered an important part of our employees’ Total Rewards package, intended to help us attract, motivate and retain employees, our company’s greatest asset. We ensure that our benefit programs by region are comprehensive, market competitive, valuable, support the overall well-being of our employees, and promote diversity, equity and inclusion.

Our benefits package includes medical, dental, and vision insurance for employees and dependents. We also offer employer-paid life, disability, travel insurance and additional opt-in benefits so our employees can be at their best. A 401(k) and regional retirement programs provide additional financial peace of mind. 

We offer generous paid time off and leave policies and a financial contribution when our employees grow their families. Employees also have access to employee assistance programs and other mental health benefits and apps.

Mapbox supports in-office, hybrid, and remote work options for employees. We provide commuter benefits for those who prefer the office, and an annual home office benefit for those working at home.

Mapbox is critical infrastructure for our customers. We go to great lengths to protect the security of all customer accounts, data, and users. We conduct regular internal security audits and work with external auditors to review our hardware, software, and physical security configurations. Find more details about our platform security and data protections here.

We are SOC 2 Type 2 compliant. We maintain appropriate technical and organizational safeguards to protect the security, confidentiality, and integrity of our customers’ personal data, including safeguards that conform to the ISO/IEC 27002 control framework. Find more details about our security standards and download our SOC 3 report here.

Mapbox is in the business of selling location tools, not information about the people using them. We prioritize privacy across our platform and product design. The privacy and dignity of our customers and users has been a north star for us since before we ever collected our first byte of user data. Find more details about our Privacy Policy here.

We do not allow our products to be used to violate basic human rights or civil liberties. Any such abuse of our platform by a customer or a customers’ end users is a material breach of our Service Terms, leading to account shut down. All employees are encouraged to report any concerns about customers to our internal Compliance Committee. Where we have reason to believe inappropriate use by a customer we actively investigate.The Compliance Committee reports on their investigations internally on a quarterly basis.

We hold ourselves to a high standard when it comes to how we conduct business. Mapbox has a strict anti-bribery policy that applies to all Mapbox employees, contractors, and to anyone with whom we do business. We do not work with or support any prospective or current vendors, employees, or customers who are involved with money laundering, terrorist financing, or are subject to or in violation of economic or financial sanctions, trade embargoes, export controls, and anti-boycott laws and regulations. This is documented in our internal Anti-Bribery Policy and Sanctions and Anti-Money Laundering Policy.

We have a zero-tolerance policy when it comes to child labor, forced labor, or human trafficking by any customers or suppliers. This is documented in our internal Human Trafficking, Forced Labor and Child Labor Policy.

As a digital platform company, Mapbox’s supply chain is less resource and component intensive than companies in many industries. We expect suppliers and business partners to be in compliance with our internal policies and values.

Mapbox’s Audit Committee monitors and reports on risks to the company, with participation from General Counsel and CFO.

Yes. The 2022 annual sustainability report can be downloaded here.