About Blaise Transit

Blaise Transit builds modern on-demand transit software for small transit agencies, rural municipalities, and nonprofits. In many of these communities, traditional fixed-route bus services are too expensive or inefficient to operate, leaving residents with limited access to reliable transportation.

On-demand transit flips the traditional model by adapting service to rider demand rather than requiring riders to follow fixed routes or schedules. This flexibility makes modern transit viable in low-density regions, areas with fluctuating ridership, and specialized services like paratransit. Blaise was founded in 2018 to bring this model to communities that had long been underserved, offering a fast-to-deploy, fully customizable platform that supports everything from classic on-demand service to paratransit, flex-route hybrids, fixed-route integrations, or any combination of these.

Since launch, Blaise Transit has served over 70 communities. In the past year alone, it supported over 1 million stops visited, and enabled over 300,000 boarded passengers. With Mapbox as its mapping foundation, Blaise delivers one of the most advanced and adaptable on-demand transit platforms, empowering small and rural communities with reliable, modern mobility that was previously out of reach.

Helping rural transit run safely and efficiently

Delivering reliable on-demand transit in rural areas presents unique challenges: unpaved roads, private lanes, steep driveways, seasonal closures, and accessibility concerns for paratransit riders. These local constraints determine whether a vehicle can safely reach a passenger, and they change constantly.

Blaise needed mapping technology that could accurately locate riders, guide drivers to the correct address every time, and offer the flexibility to model the real-world constraints rural agencies face. A single incorrect address or unsafe routing instruction would immediately undermine trust and disrupt operations.

Mapbox reverse geocoding has proven highly reliable in rural areas. Riders consistently land at the correct pickup point, and drivers are routed to the actual building rather than the center of a large parcel. As Blaise shared, “We do not see complaints about wrong addresses. It just works.”

Mapbox routing gives Blaise and its clients the ability to manually block roads or regions – private roads, winter closures, construction areas, or unsafe terrain – ensuring vehicles are routed only where they can safely travel. This capability is essential for communities where conditions vary seasonally and where agencies must consider the needs of passengers with limited mobility.

Blaise builds with Mapbox for accuracy, customization, and cost efficiency

Client agencies often come to Blaise assuming Google Maps will be part of the mapping experience, simply because it’s familiar. But once Blaise explains how Mapbox handles rural detail, road restrictions, and precise geolocation, agencies quickly understand the benefits and confidently adopt the platform. Mapbox offers the right combination of accuracy, customization, and cost efficiency to support rural on-demand mobility.

At Blaise, our goal is to bring sustainable, rider-focused mobility to every community. Mapbox gives us the mapping foundation we rely on, from accurate reverse geocoding to fully customizable maps, so we can deliver transit experiences that are safe, efficient, and built around local needs.
Justin Hunt, CEO & co-founder at Blaise Transit 

Mapbox geocoding ensures riders and drivers are matched to precise locations – even in remote areas – supporting essential transit services where reliability is the highest priority. Mapbox reverse geocoding, Maps and Navigation SDKs provide the backbone of both the passenger and driver apps, delivering frequent routing updates and turn-by-turn directions.

Another key advantage of Mapbox is a flexible and transparent pricing model. Because there are no hidden or unnecessary costs, Blaise can offer an affordable platform for agencies with tight budgets – helping rural communities adopt modern, app-based mobility without stretching limited resources.

Mapbox delivers the performance and precise address data we need, without the unnecessary extra costs. For small agencies with tight budgets, that difference allows us to pass meaningful savings back to the communities we serve.
Olivia White, Business Development Lead at Blaise Transit

Building a seamless rider and driver experience

Blaise uses Mapbox across its entire platform, from the rider experience to agency operations. In the passenger app, riders book trips, enter destinations, and track vehicles using Mapbox maps and reverse geocoding. Drivers rely on the Mapbox Navigation SDK for optimized manifests and turn-by-turn directions throughout their shift.

Transit agencies use the administrative engine, built with Mapbox GL JS, to manage service areas, block roads, and make operational adjustments in response to real-world conditions. Blaise’s simulation platform also uses Mapbox to run feasibility studies and visualize potential network changes before they go live.

This full-stack integration ensures consistent accuracy, reliability, and clarity at every touchpoint, giving riders, drivers, and agencies a seamless and dependable mobility experience.

Delivering measurable reliability at scale

Over the past year, Blaise platform has supported more than 1 million stops, enabling over 300,000 boarded passengers. Agencies consistently report smooth operations and high rider satisfaction, driven by accurate pickups and reliable routing. The results extend beyond operations to real community impact, driving a 183% increase in ridership in Norfolk County and a 75% reduction in software costs for Klamath Tribes Transit Services.

Because on-demand transit depends on accurate geolocation, even a single wrong address can disrupt service immediately. Instead, Blaise consistently delivers precise, dependable trips with no meaningful volume of map-related issues. This reliability is a direct enabler of rural mobility, where every trip matters and every pickup must be correct the first time.

In on-demand transit, accuracy it’s essential. A single incorrect address or misrouted driver can disrupt the entire service. Mapbox reverse geocoding gives us the precision and reliability we depend on to keep millions of trips running smoothly and ensure the system performs the way riders expect.
Justin Hunt, CEO & co-founder at Blaise Transit

Supporting the future of rural and on-demand transit

Communities across North America are adopting flexible transit models to improve coverage, reduce costs, and offer more accessible service. Blaise Transit is expanding to meet this demand, and Mapbox remains a critical technology partner enabling safe, reliable, and cost-effective mobility.

With the accuracy of Mapbox geocoding, flexible routing tools, and high-performance mapping, Blaise helps agencies bring modern transit to populations that have long been underserved, allowing more riders to access healthcare, jobs, education, groceries, and essential services.

Together, Blaise and Mapbox are helping redefine what is possible for small communities: transit that adapts to the rider, rather than the other way around.