The Darden family of restaurants features some of the most recognizable brands in full-service dining including: Olive Garden, LongHorn Steakhouse, Cheddar's Scratch Kitchen, Yard House, The Capital Grille, Seasons 52, Bahama Breeze and Eddie V's. When hungry customers want to visit, Darden provides the nearest restaurant location, complete with wait times.
When there are multiple locations nearby, wait time can be a major tiebreaker on which location to visit. Mapbox tools make it easy to render wait times directly on restaurant location maps so customers get the information they need to make a decision, at a glance.
With Mapbox Studio, Darden has full control over which points are displayed on the map, so they can highlight their restaurants and downplay or hide points that are irrelevant to their customers.
Switching to Mapbox was easy. Mapbox gave us the design control to customize points and serve our customers better. We were able to switch quickly and we are providing a better customer experience at a lower cost.
Athi Krishnamurthy, Senior Director of Innovation
Looking ahead, Darden plans to do even more with Mapbox.
"This is just the start”, says Athi. “Next year we'll be rolling out enhancements to our catering business powered by Mapbox, allowing customers to have their favorite dishes from the Darden family of restaurants delivered right to their door."
