StubHub has tickets available for over 10 million live sports, music and theatre events in more than 27,000 venue configurations around the world. During the Covid downtime, the team at StubHub recreated their exclusive interactive seatmaps using the MTS (Mapbox Tiling Service). This allowed StubHub to provide the same convenient georeferenced stadium seating selections while offloading old technical debt that didn't scale with their business.
“We were able to rebuild our foundational UX for section level seatmaps on Mapbox MTS. It was easy for our developers to implement and allows us to move forward with modern technology at the scale of StubHub both on our website and mobile experience. Now that we’re on Mapbox, we’ll be able to build out an even more immersive, fan-first seatmaps experience in the future”. - Garrett Reeb, Senior Product Manager, StubHub
StubHub tiles seating data for each stadium. Before Mapbox Tiling Service, StubHub had to maintain a growing library of seatings for 3 versions: Web, IOS and Android. It was time consuming and painful to maintain because all 3 versions needed to be the same at any given time.
With MTS, consistency across the destination devices is guaranteed. The seating data is processed only once and the resulting tileset can be used in all web and mobile apps. Stubhub can now expand to infinitely more venues without having to worry about infrastructure and operational bottlenecks.
“Mapbox is at the center of the Venn diagram for operational excellence, performance and exciting maps we can build in the future”. Garrett further explained:
"Before we had separate rendering libraries for all 3 platforms, web, IOS and Android, which are time consuming to maintain. By switching to Mapbox SDKs, we don’t need to spend time on bug fixes and our maps are up 100% of the time. These allow our team to focus on differentiated tasks."
"Mapbox SDKs provide better performance and smooth zoom control. User experience has been great so far."
Exciting maps to build in the future:
"We need a modem foundation to realize our maps hopes and dreams. The transition sets us up for building cool maps (e.g. 3D, POIs) that are just not possible using our own libraries."
We continue to support exciting upcoming releases with the StubHub team, check out more at StubHub.