Troubleshooting: Exceeding your plan

If you have a Starter plan or any paid plan, additional map views are automatically served at $0.50 per 1,000 map views making it affordable to handle temporary spikes in traffic. As long as you make sure your payment information is valid and we will invoice you automatically. We will tell you via email as soon as you exceed your plan so you can take action if necessary.

If you have a free account, you can upgrade your plan to keep your maps online. After your quota is exceeded, we don’t automatically unlock the account if you fall back below the limits of the free plan.

Additional questions? Ask our support team or learn more about How Mapbox Works.