We’re very careful about what information we collect, store any personally identifiable data securely, and only share anonymized data. For law enforcement access, we require a subpoena or court order to provide basic information like your full name and means of payment. And to disclose your content, including maps and data, we need to see a probable cause search warrant. Simple.
While the language of our policies is very direct, it is not meant to be anti-government. We acknowledge that government sometimes must act to protect citizens’ safety and security. When information requests follow the law, we will cooperate with law enforcement and listen to the courts. But our refreshed policies are part of a bigger Mapbox mission. We are explicit about privacy because we strongly believe that the laws regulating government surveillance of individuals and access to user information need to be reformed. Mapbox has signed the Stop Watching Us petition and supports the principles of the Reform Government Surveillance open letter to Congress.
Hit us up on Twitter @Mapbox or me personally @ericg if you want to talk about privacy or have questions about how we handle your data. A lot of folks on our team worked on this new policy: Matt Irwin (ping @mtirwin) ran point with EFF, Mike Morris explained how we can push for larger reform in government surveillance beyond protecting Mapbox and its users (ping @mmorri), Nick Ingalls (ping @nickingalls) built the warrant canary in our transparency report, and Jeff Miccolis, Ian Ward, and Will White have been beyond paranoid in ensuring we store as little user information as possible.
Updated March 27, 2015 to reflect sharing of limited anonymous information with partners. Previous version: “We collect very little information about you by design, store that information carefully, and never share it unless legally compelled by law enforcement.”
is the CEO of Mapbox, where he coordinates product and business development. Eric has been with the team since the start and splits his time working on projects in San Francisco and Washington DC.
Follow @ericg on Twitter